Taking care of your Team members

Happy Team members = A Successful Practice

Take time to get to know all your Team members.

Every Monday 11 am all of us meet
We discuss problems we encountered and find solutions together.
It is also a time to remind our team members about a process that is not being done the way I want it to be done.  Sometimes, analyzing this gets me insights that I will not get if we did not have these conversations.
Analyse the week ahead.

Also we talk about finding ways to make our processes better and also cost effective.

I also meet with my team one on one - once a year
This helps me to find out what their dreams and aspirations are.  And also their frustrations.  I try my best to help them any way I can.  And they know it.  (We have a questionnaire they complete before their meeting with me)

Bonuses - I try to give them an year end bonuses
They have to complete certain tasks if they are to earn their bonuses.
For example, one year I wanted them to learn touch typing
This year, they have to do a good deed every month

Another thing we have done is cross train.  Everybody is capable of doing another person's tasks. And the structure we have is more of a net working kind rather than pyramidal.  What this means is that every member is treated as an equal.

Be generous with vacation time.
Make sure that they are well paid

But more than anything else do not forget to Thank them and tell them how much you appreciate them.